Lloyd Motors Aberaeron Covid-19 Statement

Whether you are visiting us for vehicle aftersales or to purchase your next car, we want to re-assure you that you can do so with confidence in knowing that the safety of our customers and our team is of utmost importance. Below is a summary of the safety measures we have put in place and please watch our video to find out more.

Pre-booked appointments only

We are now operating by appointment only to limit the number of showroom visitors at one time. If you are planning to visit our dealerships for sales or servicing, please book an appointment first on 01545 570312.

Sanitiser stations

Complimentary personal protective equipment (PPE) is available upon entry, including hand sanitiser and disposable facemasks.

Protective screens

On sales desks and service reception we have installed clear Perspex screens.

Staff PPE

All customer-facing staff will be wearing face coverings while helping customers.

Aftersales

Our service teams are fully committed to keeping our customers and their cars safe and are now taking extra measures to follow government guidelines on social distancing.

Staggered appointments

To reduce the number of visitors at one time we are staggering workshop bookings.

Drop off only

A member of our Service Department will meet and greet you upon arrival.  At service reception we will sanitise the touchpoints of your car before and after the service or MOT.

Video vehicle health check

Your vehicle health check will be sent via email or SMS, including an inspection video, a cost estimate, and the facility to authorise the work remotely. 

Waiting areas

Service customers can still wait in our showrooms while work is carried out on their vehicles, although the number of seats available has been reduced and the waiting areas spaced out.  

Courtesy cars

If you are unable to wait, our courtesy vehicles are cleaned and sanitised before and after use.

Collection & delivery

Where possible we may be able to collect your car and return it back to your home or work.

Contactless payment

Wherever possible please pay by contactless or card.

Sales

We have made changes to traditional services and launched new car buying options to make purchasing your next car safe and easy.

24/7 contact

Get in touch with us online 24 hours a day, 7 days a week via our website, email, live chat, or Facebook messenger.

Virtual appointments

Connect with our team face-to-face via video chat to discuss your next potential car or if you would like a demonstration of a specific feature. Simply ‘Book a Virtual Appointment’ and connect with us on Facetime, WhatsApp or Zoom live video.

Click & Collect

Transact with us completely remotely via our website which allows you to value your part exchange, apply for finance and reserve your vehicle all online. Once you have made your choice, simply collect your car from our dealerships at a time convenient with you.

Contactless paperwork

We offer completely paperless transactions without the need to sign any hard copy documentation.

Contactless handovers

All handovers are compliant and safe, with social distancing always observed. All cars are prepared in advanced, fully valeted, and sanitised prior to handover.

Home delivery

We sell and deliver cars nationwide so simply contact us if you would like a quote to have your car delivered to your front door. We offer free home delivery to Welsh postcodes.